NZR+ New Sign In Method

On October 3, 2024, NZR+ stopped supporting Sign In via a NZR Fan Account, Google, Facebook and Apple.  

To Sign In to NZR+ moving forwards, you'll need an email address and you will also need to set a new password. 

You will need to use the same email that you previously used to sign into NZR+ or the email address associated with the Google, Apple or Facebook account you used to sign into NZR+ 


FAQs

I received an "Action Required" email - is this legitimate?

All existing users have been sent a personalised instructions email this with the subject heading: “Action required: We have changed the way that you Sign In”. This email is legitimate.

  

How do I set a new password? 

 

  1. Log out of the NZR+ website – here

  2. Click the Set Password prompt on the NZR+ website homepage when you have successfully logged out.  (Note - This process cannot be completed on the NZR+ Apple or Android phone App)

  3. Enter your email and press Submit to receive your Reset Password link via email. 

    Note: Y    ou will need to use the same email that you previously used to Sign In to NZR+ or the email address associated with the Google, Apple or Facebook account you used to Sign In to NZR+

  4. Open the email and click the link to set a new Password.

  5. Sign In using your email and your new password to continue enjoying NZR+ 

 

What if I don't receive a Reset Password email? 

You should receive an email with 5 minutes. Please check any spam or junk mail folders to ensure the email hasn't gone in there. 

Please make that you used the same email that you previously used to Sign In to NZR+ or the email address associated with the Google, Apple or Facebook account you used to sign into NZR+. 

If this does not work or you want to use a new email address you can follow the Sign Up process using a new email and password combination. 

Why is NZR+ making this change? 

We are making it easier and faster to Sign In and to stay Signed In so that you can enjoy the content on NZR+. 

 

Will NZR+ still be the same? 

NZR+ will be the same but Signing In will be simpler and faster. 

You will also be able to manage your marketing preferences on NZR+ in the Account Settings moving forwards.

 

What should I do if I need more help? 

If you need more assistance, please email [email protected]